Senior Manager in TechOps

I have over 25 years of experience in the technology industry, with a strong focus on infrastructure and operations. I have worked in a variety of industries, including web hosting, fintech, and telecomms.

I specialize in building high-performing teams, architecting scalable solutions, and optimizing processes. My approach combines leadership with hands-on technical expertise, ensuring that technology initiatives align with organizational goals and deliver measurable results.

In my latest role at a hosting company where I spent over five years in a leadership role, I managed a team of Linux engineers supporting high-demand production infrastructure. My focus was on building a resilient, high-performing team by organizing people around clear goals and ensuring that each engineer had the autonomy and support needed to succeed.

We have thrived under pressure, supporting customer workloads, handling incident escalations, and rolling out complex platform changes in a 24/7 environment. I developed and enforced prioritization frameworks, enabling the team to deliver consistently in a fast-paced, high-energy environment without sacrificing quality or stability.

My team was responsible for provisioning and managing thousands of Linux servers on both bare metal and cloud-based, including on IONOS Cloud. We used PXE/Kickstart for bare metal provisioning and Puppet and Ansible for configuration and lifecycle management.

I personally led the implementation of infrastructure as code practices with Terraform and Git-based workflows, improving consistency and reviewability across deployments.

I’ve authored detailed internal documentation, created runbooks and SOPs for repeatable work, and delivered technical proposals for architectural changes.

I worked regularly with both Red Hat and Debian systems, and leveraged strong scripting skills in Python, Go, and Bash to automate routine tasks and accelerate infrastructure delivery.

I regularly collaborated with both internal stakeholders and customers, ensuring technical changes aligned with business priorities and were communicated clearly and professionally.

My troubleshooting background includes deep experience with Linux and networking protocols—performing packet captures, analyzing TCP/UDP traffic, and resolving complex issues.

I contributed to containerized workload orchestration using Docker and Kubernetes, supporting multi-tenant container clusters and integrating with our CI/CD pipelines.

Throughout my leadership, I emphasized quality, accountability, and continuous improvement, helping to grow a strong engineering culture while delivering measurable outcomes.

Throughout my career, I've been passionate about mentoring and contributing to open-source initiatives.